Hurricane season is at its peak with weather conditions that can directly impact our community and infrastructure. As we make our preparations at ANGLEC, we need your help in the process to ensure the safety and reliability of our service. Please be advised of the following details with regard to storm preparedness and service restoration.
ANGLEC Hurricane Hours of Operation:
- Our main office will remain open to customers as long as possible leading up to the impact of impending a storm.
- Official updates on office closure will be given no later than one day in advance via radio and ANGLEC’s Facebook.
- In the case of hurricane Isaac, please stay tuned for updates on our operational hours for Wednesday through Friday.
- Further notices will be made as needed regarding office hours and restoration schedule for the following days/weeks.
Hurricane Outages:
Our Generation and Transmission and Distribution staff work around the clock to ensure the reliability of our service before, during and after a storm. We try to maintain our power supply as long as possible, however the following conditions may result in a disruption of power:
- Strong weather conditions (lightening, heavy rain etc.) can cause faults at any point leading up to or during a storm. During a storm, we will sustain power as long as possible. However, our Trouble Call and Generation station crews can only make repairs or re-connections under certain conditions.
- For the safety of our crews, customers and equipment, power may not be distributed (or re-connected) once storm winds exceed 50mph and/or as feeders trip (cutting the power supply to an area).
For your protection –
- During the storm please ensure that your equipment/appliances are unplugged from all electrical, cable and data outlets.
- Also, take note of any internal damages that may occur during the storm. It is your responsibility to ensure that all internal damage to your home and electrical systems are repaired and properly inspected prior to re-connection.
Be advised and remind others that –
After the storm, it is dangerous and unlawful for anyone , including ANGLEC crews, to be outdoors prior to the official all-clear radio announcement. Our crews will mobilize as soon as possible AFTER the all-clear to begin the full restoration of power.
We advise the general public to:
- NEVER interfere with electrical lines or poles. Doing so poses a serious risk of electrical shock, injury or fatality and can significantly impede ANGLEC’s re-connection and recovery efforts.
- In the case of an emergency please call 911 for assistance and report downed poles and lines to ANGLEC via our Trouble Call line 497-2891.
- Listen to the radio for official announcement, advisories and notices and check our Facebook page ( AnguillaElectricity ) for additional updates.
- Please be reminded that the installation of generators must be done in compliance with the National Electrical Code (NEC). Improper installation may cause injury, fatality and damage to equipment for yourself or others in the community.
ANGLEC wishes you and your family the best this Hurricane Season, please stay safe and keep our team members and the greater community in your prayers. For questions or concerns please call us at 264-497-5200.
Additional Hurricane Resources:
- Planning to use a generator after the storm? Click here for information on generator safety!
- Want to ensure your property is connected quickly and safely after a storm? Click here to get all the information you need to be connected the first time around!
